FAQ

You can return any unused product within 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or an exchange.

To be eligible for a return, your item(s) must be unused, and in the same condition that they were received. Item(s) must be in the original packaging and essential oils cannot be unsealed. Please email us at info@yournexxt.com stating the reason for return.  We will provide you with a confirmation number and shipping instructions.  Shipping the product back, to YOURNEXXT is at the customer’s expense. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your

refund.  Once approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.

We replace items if they are defective or damaged.

We ship to most locations worldwide, but if your country is not indicated, please email us at info@yournexxt.com

Shipping is free on any order over $50 in Canada.  Under $50, shipping is charged based on standard current shipping rates indicated checkout or in your cart.

Occasionally, taxes and duties will be charged where applicable.  Please consult your governments website for accurate information.

No, sorry, we do not ship to PO Boxes.

Yes, our site is secure. All transaction are encrypted and processed over SSL using Stripe.

We accept Visa, Mastercard, American Express and PayPal.

Our cork mats are 100% natural cork and tree rubber.  The top layer of the mat is made from natural cork from cork trees.  The bottom layer of the mat is natural tree rubber.   Cork is anti-bacterial, anti-fungal and hypo-allergenic.

Our micro-fibre mats are made from polyester and tree rubber.  The bottom layer of the mat is natural tree rubber.  The top layer is made from soft micro fibre polyester.

Wipe the mat down with a wet towel before first use.  Add a drop of one of your favourite YOURNEXXT essential oils on the symbol to enhance your yoga or meditation experience.  Before you begin practice, lightly spray water on the top surface of your, this will give you added grip and prevent sliding.

Cork Mat - With cork’s natural anti-microbial properties, we recommend simply using  YOURNEXXT’s Mat Spray or a damp cloth with a drop of mild soap once a week with light use, or cleaning after each practice if doing hot yoga. YOURNEXXT’s mat spray keeps your gear looking fresh and removes the build up of your body’s oils which can decrease grip over time.With our Microfibre mat you can either wipe it clean with damp cloth, or machine wash it.  Wash it separately on gentle cycle in cold water ( NO bleach) with detergent and hang it to dry. DO NOT put it in the dryer. To speed up drying, you can wrap the mat in a towel and squeeze out excess water.

Wrap the mat with the printing side out, store in a cool and dry place and avoid sun exposure.

Yes, all our oils are 100% pure and natural, this includes both single oils and our signature blends.

No, we do not recommend anyone ingesting the oils. For further information, please read our disclaimer.

Starting an essential oil collection can be intimidating. We suggest you begin with our

“Essentials Kit”, a starter pack containing our three best-selling oils, Lavender, Peppermint and

Lemon. You can also add Eucalyptus and Tea tree essential oils if you want to elaborate your

essential oil base.

We suggest starting with these oils, because each oil has a different purpose and scent:

Lavender: It is soothing and will help you relax.

Peppermint: It will help you soothe headaches.

Lemon: Its fresh aroma will energize you.

Eucalyptus: It will help you breathe.

Tea Tree: It will stimulate your immune system.

Don’t be afraid to diffuse, blend and experiment!

No, our oils are 100% pure and natural. We do not use fillers or fragrances.

Yes, you can freely use a few drops of essential oil on your cork mat. We do not recommend

more than three drops at a time. The aroma will last a day or so on your mat and help deepen your practice.

Using essential oils safely around pets is a must. Please contact your veterinarian for advice.

Every pet is different, and the reactions can vary depending on the species, age, size and health history of your animal. Always use essential oils diluted in a carrier oil such as grapeseed oil, almond oil or coconut oil and never apply directly on animals. Cats and dogs also react

differently. You must be careful using the following oils around cats: Cinnamon, Tea Tree,

Thyme, Birch, Wintergreen, Clove and Oregano. You must be careful using the following oils

around dogs: Anise, Clove, Juniper, Thyme, Wintergreen and Yarrow.

Keep in mind some oils can also be beneficial to pets, so please contact your veterinarian for further advise.